This document constitutes an electronic record in terms of the provisions of the Information Technology Act, 2000 and the rules made thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended from time to time.

These Terms and Conditions (“Terms”) govern the access to and use of the website operated by Mithila Overseas Private Limited, operating under the brand name “Mithila Magic”.

By accessing, browsing, or using this website and/or purchasing any product through the website, the user agrees to be bound by these Terms, along with the Shipping Policy and Return, Refund & Cancellation Policy available on the website.

Eligibility

The use of this website is intended only for persons who are competent to contract under the Indian Contract Act, 1872. By using this website, you represent and warrant that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

Product Information

The Company endeavors to ensure that all information relating to products, including descriptions, ingredients, pricing, and availability, is accurate and up to date.

However, given the handmade nature of the products, minor variations in appearance, taste, texture, or packaging may occur and shall not be construed as defects.

Pricing & Orders

All prices displayed on the website are in Indian Rupees (INR) and shall be subject to applicable taxes as per prevailing laws.

Orders shall be deemed confirmed only upon successful receipt of payment. The Company reserves the right to refuse or cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

Cancellation Policy

In view of the perishable and made-to-order nature of the products, once an order has been processed, prepared, or is ready for dispatch, cancellation requests may not be entertained.

Shipping & Delivery

All shipments and deliveries shall be subject to the Shipping Policy of the Company. While the Company endeavors to ensure timely delivery through third-party logistics partners, it shall not be held liable for delays caused by circumstances beyond its control.

Product Handling

The Company’s products being perishable food items, the customer agrees to handle and store the products in accordance with the instructions provided.

Intellectual Property

All intellectual property rights, including trademarks, logos, brand name “Mithila Magic”, product images, website content, and design elements, are the exclusive property of Mithila Overseas Pvt Ltd.

Limitation of Liability

To the fullest extent permitted under applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website or purchase of products.

Changes to Terms

These Terms may be revised or updated from time to time at the sole discretion of the Company, and such changes shall be effective immediately upon being posted on the website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts at Greater Noida, Gautam Buddha Nagar, Uttar Pradesh.

Contact Information